Frequently Asked Questions

What’s the difference between a counsellor and a life coach?

The short answer is the length of training; then the degree, diploma or certification process. In order of descending study requirements the usual order is: psychiatrist, psychologist, psychotherapist, counsellor/social worker, life coach. With periods of studying and clinical supervision requiring 6 years or more (for a PhD), down to ‘X’ number of weeks for some certificates. All have specific levels of training, supervision and clinical hours required to maintain accreditation. A life coach will usually be accredited and have levels of required training, supervision and clinical hours to support their accreditation. 

What is Professional Coaching?

Because I have extensive business and commercial experience, plus trained as a life coach and hold a Diploma in Psychology & Counselling – I take a holistic approach to your professional development. Together we will explore your career goals and aspirations; and your goals and aspirations for your private life. As a professional you cannot be separated from who you are in your personal life, so your professional goals needs to align with your private goals, values and beliefs.  Together we will develop a plan that both recognises and includes lifestyle balance, and will set you on the path to achieving your professional goals.

Professional Coaching is also an option for business owners or managers who want to support their staff to manage any workplace stress or conflict, regardless of whether it’s brought about by the work environment or a personal issue. If an employee is not performing well it can affect the productivity of the whole team.


I don’t really know much about life coaching – what will a typical session entail?

I will want to get to you know you so I understand why you think and act as you do.  To do this I will ask a lot of questions, and then question your answers, and probably question those answers as well. I may ask what seem to be unrelated questions – but your answers to these questions can often be the most insightful of all! 


From your replies and our conversations I will be looking for patterns of behaviour and thinking, indications of your beliefs and values and then associate them with the situation, issue, goals or aspirations you want assistance with. My role is to guide you to find your own answers. There are many different life coaching techniques which can be used. This is only one example.


How can I trust you will give me good advice about my business, are you a trained accountant?

No, I am not a trained accountant. If you are an established business or just starting out, you will probably already have access to an accountant – my services are not intended to take the place of your accountant. I have managed multi-million dollar budgets and projects; I know my way around a balance sheet, cashflow statement and typical financial reporting documents. I have over 30 years’ experience in the corporate arena, which has included a wide variety of industries and managerial roles; plus since 2011 in the not-for-profit sector. I have managed and mentored staff, work colleagues, business owners and their management teams. I have travelled widely for business and spent some time working overseas, both in the private sector and while with a New Zealand state owned enterprise. If I don’t think I can add value to your business I will let you know promptly and make an appropriate referral. I encourage you to make use of the free consultation so we can both use this time to determine if I can add value. 


I’ve bought a Session Package, but I’ve made quicker progress than I expected, can I get a refund for my remaining sessions?

It's fantastic you're making such good progress! Often progress comes in bursts, then time is needed to consolidate the new habits to ensure they are well embedded. So while you are making good progress and you may feel you are now fully on the right track I would recommend you stay with the coaching sessions for at least 4 or more sessions. 

However if you are certain you’d like to stop our sessions, then I’ll refund you the remaining sessions less the discount you enjoyed for that particular package. 

(For example, you bought a 6 Session Package, but only used 3 sessions. The 3 sessions used will be re-priced at the 3 session rate, and the refund you receive will be the price you paid for the 6 Session Package, less the total cost for the 3 sessions used. This acknowledges that 4 or more sessions have a different session rate than 3 sessions or less.)

© 2016 by Leone Evans Coaching. Proudly created with